About this policy

At Bryce Williams Law Limited trading as Bryce Williams Law, we take our privacy obligations seriously. We comply with the Privacy Act 2020 when dealing with personal information. Personal information is information about an identifiable individual (a natural person).

This Privacy Policy explains how we will collect, use and disclose your personal information, and how you can exercise your rights in relation to your personal information.

We may need to update this Privacy Policy from time to time. The most recent version will be published on our website www.brycewilliamslaw.co.nz. The change will apply from the date we upload the updated policy. This policy was last updated on 6 June 2025.

What personal information we collect

We collect personal information about you. This may include your:

• Name.

• Contact details, such as your email address, phone number, residential address and postal address.

• Date of birth.

• Billing information.

• Financial information.

• Identification information, such as your driver’s licence or passport.

• Medical/health information.

• Evidence of source of funds/wealth (in some cases).

• Any other information which assists us in conducting our business, providing and marketing our services and meeting our legal obligations.

Who we collect your personal information from

We collect your personal information directly from you, where this is possible and practicable.

We may also collect your personal information:

• from someone else, where you have authorised this; 

• from publicly-available sources;

• automatically, when you visit our website or use our Services, such as your IP address, web pages you viewed and links you clicked on. Some of this information may be collected using cookies (text files saved on your device) and similar tracking technologies.

Why we collect your personal information

We collect your personal information for the following purposes:

• to deliver the Services to you;

• to communicate with you regarding the Services;

• to verify your identity;

• to monitor suspicious or fraudulent activity;

• to undertake credit checks of you (if necessary);

• to bill you and collect money that you owe us;

• to provide relevant marketing and advertising relating to our Services;

• to improve our Services based on your feedback;

• to protect and/or enforce our legitimate business interests and legal rights, including defending any claim and compliance with regulatory and audit functions;

• for any other purpose authorised by you or by the Privacy Act 2020.

If you do not provide us with some of the personal information we request, we may be unable to provide you with the Services you have requested.

Who we share your personal information with

We may disclose your personal information to:

• other staff members of Bryce Williams Law;

• other companies or individuals who assist us in providing services or who perform functions on our behalf (such as mailing houses, hosting and data storage providers, specialist consultants and barristers);

• other companies or individuals who perform checks that are necessary or desirable under law on our behalf;

• other companies, agencies or individuals that maintain databases against which your identity may be verified, which may include (but is not limited to) the New Zealand Department of Internal Affairs, New Zealand Transport Agency, and the Commonwealth of Australia Document Verification Service;

• social media sites on which we have a presence;

• courts, tribunals and regulatory authorities;

• anyone else to whom you authorise us to disclose it; and

• where we are required to do so by law.

How we keep your personal information secure

We take your privacy seriously and work hard to protect your personal information. We use a mix of physical, technical, and administrative safeguards to keep your information secure. This includes:

• Secure systems and networks to store and manage data;

• Access controls so only authorised people can see your information;

• Staff training on privacy and confidentiality;

• Regular checks to make sure our systems and processes are working properly.

If you wish to access or correct your personal information

Subject to certain grounds for refusal set out in the Privacy Act 2020, you have the right to ask for a copy of the personal information we hold about you, and to ask for your personal information to be corrected if you think it is wrong.

We may impose a charge for complying with your request for access to or correction of your personal information.

How to make a privacy complaint?

If you have any questions about privacy related issues or wish to complain about the handling of your personal information by us, please contact our Privacy Officer on 04 242 0463. We may ask you to lodge your complaint in writing. Any complaint will be investigated by our Privacy Officer, and you will be notified of the decision in relation to your complaint as soon as practicable after it is made, usually within 20 working days.

If we are unable to satisfactorily resolve your concerns about our handling of your personal information, you can contact the Office of the Privacy Commissioner at: PO Box 10 094, Wellington 6143, phone 0800 803 909, https:///www.privacy.org.nz

How to contact us

To exercise any of your rights in relation to your personal information, or to otherwise discuss this Privacy Policy, you can contact us in the following ways:

Email: bryce@brycewilliamslaw.co.nz

Write to:

Bryce Williams Law Limited
PO Box 30135
Lower Hutt 5040